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Small Jobs Aren't the Problem. Underpricing Them Is.

Small jobs are how a lot of service businesses get started — and how they stay alive during slow seasons. There's nothing wrong with them. The problem isn't the job size. It's not knowing your floor: the minimum you need to charge for any job to actually come out ahead.

Short answer: Set a minimum job fee — a price floor for any service call. Calculate it as your minimum total time (travel, setup, work, admin) × your burdened hourly rate, plus a per-job overhead allocation, plus a minimum profit. For many service businesses that lands around $150.

The real cost of showing up

Every job you take — no matter how small — burns through the same set of costs:

  • Drive time to the job and back
  • Loading and unloading your vehicle or equipment
  • Setup and cleanup at the site
  • The back-and-forth texts to confirm the appointment
  • The invoice you send afterward and the time you spend waiting to get paid
  • A portion of your monthly overhead: truck payment, insurance, phone, software, tools

That last one is the one people miss. Your overhead doesn't take a day off because the job was small. Your truck payment is the same whether you drove it to a 4-hour job or a 45-minute job. Your insurance renews whether you did 8 jobs this week or 2.

Let's put a number on it. Say a small job takes 1 hour of actual work. Add 30 minutes of drive time each way, 15 minutes to load and unload, 15 minutes for admin — scheduling, communication, invoicing. You're at 2.5 hours of total time. If your burdened hourly rate is $35, that's $87.50 in labor time alone, before overhead, before profit.

Whether the job is $75 or $750, the math has to work. A minimum job fee makes sure it does — for every job, at every size.

What a minimum job fee actually is

A minimum job fee is a price floor. It's the least you'll accept for any service call, regardless of how little work is involved. It exists because every job has a fixed "cost of showing up" — time and money that gets spent no matter what happens once you get there.

Setting a minimum isn't about being difficult with customers. It's about acknowledging that your time has a real cost, and that cost doesn't disappear because someone only needs one hour of work.

Most established service businesses have one. The ones that don't are usually the ones wondering why they stayed busy all year but still can't make payroll.

How to calculate yours

There's no universal number — it depends on your costs. Here's a simple method:

Step 1: Estimate the minimum time any job takes. Include travel, setup, actual work, pack-up, and admin. For most service businesses this lands somewhere between 1.5 and 3 hours of total time. Be honest — don't use best-case numbers.

Step 2: Multiply by your burdened hourly rate. Your burdened rate is your real cost per hour of labor — wages plus payroll taxes, workers' comp, insurance, and non-billable time. If you don't know your burdened rate, SolidScope calculates it for you. If your rate is $35/hr and your minimum job takes 2 hours, that's $70 in labor.

Step 3: Add a fixed overhead allocation. Take your total monthly overhead and divide it by the number of jobs you run each month. If you spend $2,000/month on overhead and complete 40 jobs, that's $50 per job — regardless of size.

Step 4: Add your minimum profit. Even on a tiny job, you should walk away with something for running a business and taking the risk. A reasonable floor is $25–$50.

Put it together:

  • Labor (2 hrs × $35): $70
  • Overhead allocation: $50
  • Minimum profit: $30
  • Minimum job fee: $150

If a job can't generate $150, it either gets declined or gets bundled with other work that makes the trip worthwhile. A customer who wants a 20-minute pressure wash on one section of their driveway still pays $150 — because that's what it costs you to show up.

How to tell customers without losing them

Most customers don't push back on minimums — they just need them explained clearly. "Our minimum for any service call is $150. That covers travel, setup, and your first hour of work" is a complete, professional answer. You're not being unreasonable. You're running a business.

The customers who balk at a stated minimum are usually the ones who would have haggled over everything else too. Let them go.

A few places to communicate your minimum before customers even call:

  • Your website's pricing or FAQ page
  • Your quote template (add a line: "Minimum service call: $X")
  • Your Google Business Profile description

When it's visible upfront, it filters out time-wasters before they pick up the phone. The customers who call anyway are already self-selected for being serious.

The flip side: small jobs you can confidently say yes to

Once you know your minimum, small jobs stop being a guessing game. They become a simple yes or no based on math, not gut feel.

Job that meets your minimum? Take it — especially during slow stretches. A profitable small job beats an empty afternoon every time.

Job that doesn't quite get there? You have two good options: bring the price up to your floor and explain it simply ("our minimum for any service call is $X"), or bundle it with another task to make the trip worthwhile. A customer who needs one small thing done might say yes to two if you offer to knock both out in the same visit.

Either way, you're in control of the math. That's the whole point of having a minimum — not to turn away work, but to make sure every job you take actually pays.

Find your real minimum in two minutes

SolidScope calculates your burdened labor rate and builds your overhead and profit into every quote — so you know exactly what every job needs to cost before you say a number out loud.

Try the calculator free

Keep reading: Your overhead rate is probably wrong — here's how to calculate the real one →